Flutter is a FTSE 50 global leader in sports betting and gaming with annual revenues of over £4bn. Its strong and diverse portfolio of market-leading brands and best-in-class products provides its 13 million customers excitement and entertainment in a safe and responsible way. Flutter brands include Paddy Power, Sky Betting & Gaming, Betfair, Sportsbet, FoxBet, FanDuel, and PokerStars.
Role purpose:
The Product Delivery Manager will lead and work with individual product owners to expand, uplift and develop the product perspective across this cohort of individuals, in addition to nurturing existing core systems knowledge and shared delivery activity responsibilities. This role will ensure the squads have sufficient end-to-end product and analysis expertise to enable autonomy and ownership within the squads. The role will support and help the product owners to work with stakeholders to identify challenging problems and opportunities, analyse and understand current processes and systems, continue to develop strong knowledge of our platform capabilities, and ensure they are enabled to execute their role effectively.
The role will facilitate the Product Community forums, structures, and mechanisms for product professionalisation, systems understanding, and analysis competency across the squads, with a focus on sharing experiences, knowledge and skills. The role at times may be asked to contribute in a Product Owner capacity on those initiatives or objectives that require product consultation, and to maintain direct experience of the role.
The role will work with the Head of Planning & Delivery to continue transformation of ways of working and the role of Product Owners in that transformation alongside Delivery and Engineering. The role will also work closely with the Head of Product to ensure effective collaboration between Productn Owners and Product Managers across value streams, and an aligned uplift of Product activities in the squads. The role will work closely with other senior contributors across Product, Delivery, and Engineering, consulting with Architecture, QA and Service Operations, to ensure our people are being developed in alignment with the Tribe vision and strategy.
Accountabilities:
·Ensuring the quality and effectiveness of Product Owner activities across the delivery lifecycle (from ‘ideation & strategic alignment’ through to ‘transition & evolution’);
·Recruitment, onboarding, engagement and retention of Product Owner roles;
·Work with the Head of Product to establish, maintain and improve the tribe’s Product Community;
·Work with the Head of Planning & Delivery and Senior Engineering Managers to ensure
product owner alignment and development to broader Tribe delivery ways of working
·Supporting Product Owners and their squads in finding solutions to complex challenges by employing best practice product and analysis approaches whilst aligned to agile delivery methodology;
·Professional development of the Product Owners (coaching & mentoring, development plans, performance);
·Participate in leadership meetings and working groups at value stream and tribe level to provide subject matter expertise in Product, Platform capability and analysis approaches;
·Provide clear communication, team leadership, and mentoring skills for the Product Owner team.
Competencies:
·Commercially Savvy: Makes it their business to be aware and anticipate emerging external factors and changing market dynamics; constantly explores and analyses future scenarios and possibilities to help the Group respond to change and shape the future; has deep understanding of business drivers and the industry to guide decisions and lead others.
·Wins Together: Gains trust and support of others, generous with time, advice and knowledge; is able to establish and engage networks to get stuff done rather than depend on authority; seeks out opportunities to break down barriers and collaborate and partner across organisational boundaries.
·Game Changer: Takes smart organisational risks to drive game changing innovations; champions new initiatives and encourages others to find improved ways to tackle challenges; fosters an environment which nurtures diverse thinking to promote curiosity and nurture innovation.
·Effective Communicator: Provides clarity on business goals; is effective in all types of communication; adjusts communication style to fit the audience; consistently communicates the mission, vision and values to inspire, energise and motivate others throughout the Group; ensures others understand how their efforts positively impact the bigger picture; creates an environment that encourages effective communication and the sharing of diverse perspectives.
·Quality Decision Maker: Makes quality, long and short-term decisions at pace considering various inputs and through collaborating effectively; provides tools to empower teams to make decisions; regularly practices and encourages cross-functional problem solving and decision making.
·Talent Focused: Demonstrates a strong commitment to the development of talent at the Group; recommends and supports development activities in preparation for future roles; invests time to coach and mentor others; builds and proactively manages development to ensure a pipeline of talent is in place; is a talent magnet, capable of identifying, attracting, selecting and developing top talent including and not shying away from talent that goes beyond their own capabilities; finds and attracts diverse talent who have the critical capabilities needed by the organisation; works to create an
organisation that is an attractive place to work.
Experience:
·Strong knowledge of sports betting products and trading technology environments that enable these products;
·Experience working in Product Engineering domains in analysis, delivery, product lifecycle and support of products and capabilities;
·Ability to ideate and create solutions that address challenges and opportunities for our customers;
·Ability to work through a large set of unknowns and translate them into Product, Process or Tech requirements;
·Ability to formulate and communicate strategy;
·Experience of leading teams, coaching and developing talent.